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Whether you are growing your team incrementally to meet the needs of your business or you are searching for the top-tier talent, right now you’ve got to strike a delicate balance between meeting your employees’ demands and the needs of your business. We’ve got to learn how to give our employees what they want and what they need, while also making sure we are not selling ourselves short. What does it really take to ensure that we can do this properly?
Making Our Employees’ Lives Easier
If there’s one thing that we need to step away from, it’s the mindset that our workers should do more. When we continually raise the bar, burnout is never far behind. We have to, therefore, recognize that working smarter rather than harder is an invaluable asset in the modern business framework.
These days, there are so many different ways to ensure your employees have what they need to work better, and it’s all through the right technology. Whether it is a very specific tool like contract workflow automation for your business to ensure you can process contracts efficiently or CRM (Customer Relationship Management) systems that provide invaluable information throughout the sales process, we’ve got to learn how to make our employees’ lives easier. This all goes back to the streamlined approach of practices like Agile or Kanban; we must make our employees’ lives easier because they will then give their all.
Do You Know What Your Employees Want and Need?
Small businesses make the mistake of pushing through until they can’t do so anymore. If we look after our own, they will work far more efficiently, and this goes back to providing some of the basic perks but also the more subtle approaches that ensure they have a healthy work-life balance.
Flexibility, competitive compensation, employee assistance programs, and access to health and wellness initiatives should be the bare basics. However, as companies look to serve their own needs rather than the needs of the people that do the heavy lifting, if we do a 180 on our focus, we will boost productivity and innovation while also saving costs.
Making Employee Support a Part of the Cultural Fabric
To give our employees what they want and need while also making sure that we are hitting those KPIs and targets is a delicate balance, but we all can achieve so much as long as we make alterations to our culture. This is not something that happens overnight, but if we start to believe that supporting rather than pushing our employees gets better results, we can learn so much about them and ourselves.
Satisfied and engaged employees are more likely to provide excellent customer service, which will lead to higher customer satisfaction, loyalty, and will boost customer retention. So if you give your employees what they want and what they need, you must remember this is not at odds with serving your business’s interests. We have to boost our business, but when we create a win-win situation where our employees are happier and our business thrives, we’ve hit the motherlode because we are getting the best of both worlds.
